Terms and Conditions

Terms and Conditions

Effective Date: July 10, 2026

Last Updated: November 12, 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern access to and use of services provided by Simon Martin Roholt Hald, doing business as Lead Bricks ("Lead Bricks," "Company," "we," "us," or "our").

Business Information

Legal Name: Simon Martin Roholt Hald

DBA: Lead Bricks

Website: https://leadbricks.io

Email: [email protected]

Registered Business Address: Avenida del Norte 5, Las Pérgolas 5, 29660 Nueva Andalucía, Marbella, Málaga, Spain

Spanish VAT Number: ES

These Terms apply to our lead-generation services, marketing services, consulting, coaching, digital products, and related business activities.

By purchasing our services, signing an agreement, or otherwise expressly accepting these Terms, you acknowledge that you have read and agree to be bound by them.

Where a separate signed agreement or order form conflicts with these Terms, the specifically negotiated terms of that agreement will control.

Nothing in these Terms excludes rights that cannot lawfully be excluded.

2. Description of Services

Lead Bricks provides services that may include:

  • Lead generation for home improvement contractors.

  • Lead generation for mortgage brokers and mortgage-related businesses.

  • Exclusive and semi-exclusive lead-generation arrangements.

  • Digital marketing, advertising, and campaign management.

  • CRM integrations and lead delivery.

  • Business consulting.

  • One-on-one coaching and educational programs.

  • Other services agreed upon in writing.

Specific deliverables, pricing, lead quantities, geographic coverage, and service expectations are determined by the relevant order, invoice, or written service agreement.

3. Lead Generation Services

Lead Bricks generates and supplies inquiries from individuals who have expressed interest in a particular product or service.

A "Lead" generally means an inquiry containing information sufficient for a client to attempt to contact the prospective customer regarding the relevant service.

Leads may be delivered through email, CRM systems, spreadsheets, integrations, or another agreed method.

A lead represents an inquiry or prospective business opportunity.

A lead is not a guaranteed appointment, sale, mortgage approval, closed transaction, or paying customer.

Unless expressly agreed otherwise, Lead Bricks does not guarantee that a prospective customer will respond, schedule an appointment, qualify for financing, or purchase any product or service.

4. Exclusive and Semi-Exclusive Leads

Where leads are expressly sold as exclusive, Lead Bricks will not intentionally distribute the same lead to another direct client for the same service category and agreed territory, subject to any qualifications set out in the order.

Where leads are sold as semi-exclusive or shared, the number of potential recipients and relevant limitations will be defined in the agreement.

Exclusivity does not prevent consumers from independently contacting other businesses or submitting inquiries through unrelated advertising campaigns.

Exclusivity applies only to the scope expressly agreed upon in writing.

5. Pricing and Payment Authorization

All pricing is established through an accepted proposal, order form, invoice, checkout, or written agreement.

Prices may include:

  • One-time setup fees

  • Per-lead charges

  • Prepaid lead packages

  • Monthly service fees

  • Consulting or coaching fees

  • Additional agreed services

By providing a payment method and authorizing a purchase, the client authorizes Lead Bricks and its payment processors to charge the agreed amounts.

Recurring charges, automatic lead charges, or saved payment method transactions will only be initiated where the client has specifically authorized the relevant billing arrangement.

Clients are responsible for applicable taxes, bank fees, and payment processing charges as disclosed and permitted by law.

Payments must be completed according to the agreed invoice or billing schedule.

Lead Bricks may suspend future service delivery for overdue payments, subject to applicable law and contractual obligations.

6. Final Payments and No-Refund Policy

ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE, EXCEPT WHERE A REFUND IS EXPRESSLY REQUIRED BY APPLICABLE LAW OR A SEPARATE WRITTEN AGREEMENT.

This policy applies to payments for:

  • Lead-generation services

  • Prepaid lead packages

  • Setup and onboarding fees

  • Marketing and campaign management

  • Consulting and coaching services

  • Digital educational products

  • Other agreed services

Clients acknowledge that our services may involve immediate business expenditures, advertising costs, personnel allocation, technology expenses, campaign preparation, and service capacity commitments.

Accordingly, clients are not entitled to refunds solely because they change their minds, discontinue using a service, experience lower-than-expected results, fail to contact delivered leads, or no longer wish to continue.

Once payment has been accepted, clients remain responsible for the agreed financial commitment.

Exception for Eligible Lead Credits: Certain out-of-service-area leads may qualify for account credits under Section 7.

Lead credits are not cash refunds.

This section does not exclude remedies for non-delivery, misrepresentation, or breach where such remedies cannot legally be excluded.

7. Lead Credit and Replacement Policy

Lead Bricks provides a limited credit policy for leads delivered outside a client's agreed service area.

7.1 Eligible Lead Credits

A lead may qualify for a credit if:

  1. The lead was delivered to the client by Lead Bricks.

  2. The lead's relevant service location is outside the geographic territory agreed upon in writing before delivery.

  3. The client provides sufficient information for Lead Bricks to verify the geographic mismatch.

  4. The request is submitted within the time frame specified below.

For mortgage leads, the relevant geographic criteria will be those expressly stated in the order, such as the property location or other agreed location requirement.

7.2 Credit Request Deadline

Clients must submit lead-credit requests within seven (7) calendar days of receiving the lead.

Requests must be sent to:

[email protected]

Subject: Lead Credit Request

The request should include:

  • Lead identifier or identifying information

  • Delivery date

  • Reason for requesting the credit

  • Evidence that the lead falls outside the agreed service territory

Lead Bricks may request additional information reasonably necessary to investigate the claim.

7.3 Credit Review

Lead Bricks will review the submitted information in good faith and determine whether the lead falls outside the agreed territory.

Approved requests will result in a credit equal to the agreed purchase price of the affected lead.

The credit may be applied toward the delivery of an additional eligible lead or future lead purchases, as reasonably arranged between the parties.

Credits:

  • Have no cash redemption value.

  • Cannot be withdrawn as a refund.

  • Cannot be transferred to another business without written approval.

  • Cannot be claimed more than once for the same lead.

7.4 Non-Eligible Credit Requests

Unless a separate written agreement expressly provides otherwise, the following circumstances do not qualify for lead credits:

  • A prospect does not answer the telephone.

  • A prospect does not respond to an email or text message.

  • A prospect does not schedule an appointment.

  • A prospect cancels an appointment.

  • A prospect obtains a competing quote.

  • A prospect decides not to proceed.

  • A prospect has a different budget than expected.

  • A prospect does not qualify for a loan or financing product.

  • A prospect does not purchase a service.

  • The client does not successfully close a sale.

  • The client fails to follow up promptly.

  • The client disagrees with the potential profitability of the lead.

A failure to convert a lead into a paying customer does not independently make that lead defective.

Nothing in this credit policy limits statutory remedies that cannot lawfully be waived.

8. Lead Delivery and Performance

Lead Bricks will use commercially reasonable efforts to deliver services according to the agreed scope.

Delivery volume and timing may depend on advertising conditions, consumer demand, seasonal factors, geographic targeting, and other circumstances.

Unless expressly guaranteed in writing, estimated delivery dates, projections, and performance forecasts are not binding guarantees.

Lead Bricks does not guarantee a specific:

  • Contact rate

  • Appointment booking rate

  • Sales conversion rate

  • Cost per acquisition

  • Return on advertising spend

  • Mortgage application rate

  • Loan funding rate

  • Revenue or profitability outcome

The client acknowledges that results depend on factors beyond Lead Bricks' reasonable control, including sales processes, responsiveness, market conditions, pricing, and customer decision-making.

9. Client Responsibilities and Compliance

Clients are responsible for their own business operations and use of delivered lead information.

Clients agree to:

  1. Use leads only for lawful, authorized business purposes.

  2. Comply with applicable telemarketing, advertising, privacy, and consumer protection laws.

  3. Obtain any consent required for their own calls, text messages, and automated communications.

  4. Honor applicable opt-out and do-not-contact requests.

  5. Protect personal information using appropriate security measures.

  6. Maintain any required licenses, registrations, and professional authorizations.

  7. Avoid misleading or unlawful sales practices.

  8. Promptly notify Lead Bricks of material delivery or compliance concerns.

Relevant U.S. laws may include the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule, CAN-SPAM Act, applicable state privacy statutes, and other federal or state requirements.

Mortgage-related businesses are additionally responsible for applicable lending and financial-services requirements, including relevant provisions of RESPA, the Truth in Lending Act, and licensing requirements.

Lead Bricks does not represent that purchasing a lead automatically authorizes every type of follow-up communication.

A lead's OTP phone verification is not a guarantee of transferable SMS marketing consent.

Clients must independently assess the lawfulness of their outreach methods.

10. Mortgage Lead Disclaimer

Lead Bricks is a marketing and lead-generation service provider.

Unless expressly disclosed otherwise, Lead Bricks does not act as the consumer's mortgage lender, loan originator, underwriter, or financial adviser.

Mortgage clients are solely responsible for determining:

  • Borrower eligibility

  • Creditworthiness

  • Loan suitability

  • Licensing requirements

  • Financing terms

  • Required disclosures

  • Compliance with applicable lending laws

Lead Bricks does not guarantee that any mortgage lead will result in an application, approval, closing, or funded loan.

Lead-generation arrangements must comply with applicable restrictions on referral fees, steering, and compensated mortgage marketing activities.

Nothing in these Terms authorizes either party to engage in conduct prohibited by RESPA or other applicable laws.

11. Payment Disputes and Chargebacks

Clients agree to review their invoices, payment authorizations, and service agreements carefully.

Where a client believes a billing error has occurred or services have not been delivered according to the agreement, the client agrees to first contact Lead Bricks at:

[email protected]

The parties will attempt in good faith to resolve the concern promptly.

Clients agree not to knowingly submit fraudulent, misleading, or materially false payment disputes or chargeback claims.

Disagreement with ordinary lead conversion results, dissatisfaction with business performance, or failure to utilize delivered services does not, by itself, establish that an otherwise authorized charge was fraudulent or unauthorized.

Lead Bricks reserves the right to submit relevant transaction records, customer agreements, invoices, consent records, communications, and delivery evidence to payment processors, card networks, banks, or dispute resolution authorities when responding to chargebacks.

Where permitted by law, Lead Bricks may seek recovery of losses or reasonable costs resulting from proven fraudulent payment disputes.

Lead Bricks may suspend further service delivery when a payment has been reversed or remains unpaid, subject to applicable law.

Nothing in this section prohibits a customer from exercising legitimate chargeback rights, disputing unauthorized transactions, reporting suspected fraud, or using other remedies protected by applicable law or card-network rules.

12. Prepaid Packages and Cancellation

Prepaid packages represent a commitment to purchase the agreed services or lead quantity.

Clients may request cancellation of future services by written notice to [email protected].

Cancellation does not automatically entitle the client to reimbursement for prepaid services, completed work, allocated advertising costs, or unused portions of a package.

Unless agreed otherwise, cancellation of a recurring arrangement takes effect at the end of the current paid billing period.

Clients remain responsible for charges properly incurred before cancellation becomes effective.

Where Lead Bricks materially fails to provide contracted services, the parties will address the matter in accordance with the agreement and applicable law.

Any mandatory cancellation, withdrawal, or refund rights remain unaffected.

13. Coaching and Consulting

Lead Bricks may provide individual coaching, business consulting, digital educational materials, and related services.

The content of coaching programs may include marketing strategies, client acquisition, sales processes, business operations, and general business education.

Coaching is educational in nature.

Lead Bricks makes no guarantee that a participant will achieve any particular financial result, number of clients, revenue level, or business outcome.

Participants are responsible for implementing advice appropriately and for their own business decisions.

Coaching access, session schedules, program duration, and included materials are governed by the accepted coaching agreement.

Purchased coaching services are subject to the payment provisions of these Terms, except where applicable consumer law provides otherwise.

14. European and Danish Consumer Protections

Where coaching or other services are sold to an individual acting as a consumer in Denmark or another European Union member state, mandatory consumer protection laws may apply.

These protections may include statutory cancellation and withdrawal rights for certain distance contracts.

Where an applicable 14-day withdrawal period exists, the customer may exercise that right in accordance with the relevant law.

If the consumer expressly requests that services begin during the withdrawal period, the consumer may be required to pay a proportionate amount for services already provided, where permitted by law.

Where services have been fully performed following legally valid express consent and acknowledgment, withdrawal rights may be affected as provided by applicable law.

The general no-refund policy does not override mandatory consumer rights.

Any legally required withdrawal information or consent will be provided separately during the purchasing process.

15. SMS Messaging Terms

Where customers directly opt in to receive text messages from Lead Bricks, they may receive non-promotional communications concerning customer support, appointment confirmations, account information, and service updates.

Message frequency varies.

Message and data rates may apply.

Opt-Out: To cancel SMS communications, reply STOP to a message received from Lead Bricks. We will confirm the opt-out where appropriate, after which messages under that subscription will cease.

To rejoin, provide a new opt-in through an approved registration method.

Help: Reply HELP or contact [email protected] for assistance.

Wireless carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is voluntary and is not a condition of purchasing services.

For information about how personal information is processed, please review our Privacy Policy:

https://leadbricks.io/privacy-policy

16. Confidentiality and Lead Data Protection

Clients acknowledge that leads, campaign materials, internal systems, processes, and business information supplied by Lead Bricks may contain confidential or commercially sensitive information.

Clients agree not to disclose confidential information to unauthorized parties.

Clients may not resell, redistribute, sublicense, or commercially transfer lead data provided by Lead Bricks without prior written authorization, except as required by law or expressly permitted under the relevant agreement.

Clients must use appropriate technical and organizational safeguards when handling personal information.

Each party remains responsible for its own compliance with applicable data protection obligations.

Where legally necessary, the parties will enter into appropriate additional data protection agreements.

17. Intellectual Property

All proprietary materials developed or owned by Lead Bricks, including educational content, training materials, campaign designs, software configurations, strategies, branding, and documentation, remain the intellectual property of Lead Bricks or its licensors unless otherwise agreed in writing.

Purchasing services does not automatically transfer ownership of intellectual property.

Clients receive only the usage rights expressly granted under their purchase agreement.

Unauthorized reproduction, resale, distribution, or publication of proprietary materials is prohibited.

18. Disclaimer of Warranties

To the maximum extent permitted by applicable law, Lead Bricks provides its services using commercially reasonable efforts and without guarantees beyond those expressly stated in a written agreement.

Lead Bricks does not guarantee uninterrupted availability of third-party software, advertising platforms, telecommunications networks, or external integrations.

We are not responsible for independent decisions made by consumers, contractors, mortgage providers, or other unrelated third parties.

Nothing in this section excludes warranties or protections that cannot legally be excluded.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Lead Bricks will not be liable for indirect, incidental, consequential, exemplary, or special damages, including lost profits, lost business opportunities, or anticipated revenue, arising from use of its services.

For business-to-business transactions, Lead Bricks' aggregate liability arising from a particular claim will not exceed the amount paid by the client for the affected services during the three months immediately preceding the event giving rise to the claim.

This limitation does not apply to liability that cannot lawfully be limited, including liability arising from fraud, intentional misconduct, or other legally non-excludable grounds.

20. Indemnification

To the maximum extent permitted by applicable law, business clients agree to indemnify and hold Lead Bricks harmless from reasonable third-party claims, damages, and expenses arising from:

  • Their unlawful use of delivered leads.

  • Unauthorized calls, messages, or marketing communications.

  • Violations of applicable privacy or consumer protection laws.

  • Misuse or unauthorized disclosure of personal information.

  • Material breaches of these Terms.

  • Negligent or wrongful acts attributable to the client.

This provision applies only to the extent the relevant claims arise from the client's own acts or omissions and does not exclude responsibility attributable to Lead Bricks.

21. Suspension and Termination

Lead Bricks may suspend or terminate services where a client materially breaches these Terms, fails to make required payments, engages in fraudulent activity, or uses services unlawfully.

Where reasonable and legally appropriate, clients will be given an opportunity to remedy a material breach.

Termination does not extinguish valid payment obligations or other provisions intended to survive termination.

Any refund, cancellation, or statutory remedy required by law remains available.

22. Dispute Resolution and Governing Law

Business-to-Business Transactions

For contracts entered into with business clients in the United States, these Terms will be governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where mandatory law provides otherwise.

Before initiating formal legal proceedings, the parties agree to provide written notice of the dispute and attempt a good-faith resolution for at least thirty (30) days.

For U.S. business-to-business disputes not resolved through negotiation, the parties agree, to the extent legally enforceable, to individual binding arbitration administered by the American Arbitration Association under its applicable Commercial Arbitration Rules.

The legal seat of arbitration will be Dallas, Texas, with remote hearings where permitted by the applicable rules or agreed by the parties.

Claims may be brought in small claims court where the court has jurisdiction. Either party may seek appropriate urgent injunctive relief from a court of competent jurisdiction.

To the extent legally permitted, business clients agree that arbitration proceedings will be conducted individually rather than as class or representative proceedings.

Consumer Transactions

The foregoing U.S. business arbitration and governing-law provisions do not apply where they would unlawfully restrict mandatory consumer protections.

For consumers located in Denmark or elsewhere in the European Union, applicable mandatory consumer protections, jurisdictional rights, and legally required dispute resolution mechanisms remain available.

Non-Waivable Rights

Nothing in these Terms prevents either party from reporting unlawful conduct to a competent authority or exercising rights that cannot legally be waived.

23. Force Majeure

Neither party will be liable for reasonable delays caused by events beyond its control, including natural disasters, widespread network outages, governmental restrictions, major advertising platform interruptions, or other extraordinary events.

The affected party must take reasonable steps to minimize disruption.

This provision does not eliminate obligations or remedies that cannot lawfully be excluded.

24. Amendments

Lead Bricks may update these Terms periodically.

Updates will be published with a revised effective date.

Material changes affecting existing contractual rights will be handled in accordance with applicable law and the relevant agreement.

Changes will not retroactively alter completed purchases without an appropriate legal or contractual basis.

25. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

26. Entire Agreement

These Terms, together with any accepted proposal, invoice, order form, or separately executed agreement, constitute the applicable agreement between the parties concerning the purchased services.

Any amendment to a specific contractual commitment must comply with the applicable agreement and legal requirements.

27. Contact Information

For questions about these Terms, payments, lead credits, or service delivery, contact:

Simon Martin Roholt Hald DBA Lead Bricks

Website: https://leadbricks.io

Email: [email protected]

Address: Avenida del Norte 5, Las Pérgolas 5, 29660 Nueva Andalucía, Marbella, Málaga, Spain

VAT Number: ES

Related Legal Document:

Privacy Policy: https://leadbricks.io/privacy-policy-page